Conflict Prevention and Resolution Conflict is inevitable in any organization. Cultural diversity training helps lessen the occurrence of conflicts and prevent them where possible by encouraging an open-door communication policy between all levels of stakeholders within an organization. Employees should feel free to discuss success and potential challenges with their managers; at the same time, patients should understand that they can approach health care professionals with their concerns, even if those concerns are specific to an identity characteristic. For example, a patient may have an issue relating to old age or to his sexuality. That patient ought to be able to raise these issues to health care professionals even if those professionals come from different backgrounds. Cultural diversity training increases empathy and opens doors to more honest communication.
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WHY WORK USDoes your organization work with diverse communities? If you answered yes, than cultural competence training is an issue that you should be thinking about.
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As your Organizational Advocate we are hired by organizations to assist them in finding new ways to improve their awareness regarding cultural diversity, inclusion, cross cultural communication, and best practices towards changing health and social barriers.
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