CULTURAL DIVERSITY TRAINING
Cultural diversity training encompasses seminars, presentations and small group activities focused on raising awareness of different cultures and ways of living. It increases knowledge about people from different backgrounds, such as socioeconomic, gender, racial, ethnic and sexual orientation
As social workers and other health care providers interact with people dealing with life-limiting conditions, issues of culture and communication across cultural boundaries becomes critically important.
Cultural diversity is important because our country, workplaces, and schools increasingly consist of various cultural, racial, and ethnic groups. We can learn from one another, but first we must have a level of understanding about each other in order to facilitate collaboration and cooperation
As social workers and other health care providers interact with people dealing with life-limiting conditions, issues of culture and communication across cultural boundaries becomes critically important.
Cultural diversity is important because our country, workplaces, and schools increasingly consist of various cultural, racial, and ethnic groups. We can learn from one another, but first we must have a level of understanding about each other in order to facilitate collaboration and cooperation
Our mission is to provide a practical approach to cultural competence, through sessions that will guide interventions for Teachers, Social Workers, Mental health professionals, and Nurses, working with diverse clients, families, and communities.
“Different roads sometimes lead to the same castle.”
― George R.R. Martin, A Game of Thrones
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Conflict Prevention and Resolution Conflict is inevitable in any organization. Cultural diversity training helps lessen the occurrence of conflicts and prevent them where possible by encouraging an open-door communication policy between all levels of stakeholders within an organization. Employees should feel free to discuss success and potential challenges with their managers; at the same time, patients should understand that they can approach health care professionals with their concerns, even if those concerns are specific to an identity characteristic. For example, a patient may have an issue relating to old age or to his sexuality. That patient ought to be able to raise these issues to health care professionals even if those professionals come from different backgrounds. Cultural diversity training increases empathy and opens doors to more honest communication.
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WHY WORK USDoes your organization work with diverse communities? If you answered yes, than cultural competence training is an issue that you should be thinking about.
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As your Organizational Advocate we are hired by organizations to assist them in finding new ways to improve their awareness regarding cultural diversity, inclusion, cross cultural communication, and best practices towards changing health and social barriers.
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For over a decade Michelle Smith has recognized the importance of cross cultural communication in the delivery of her care as a Nurse. She understands that with out fully understanding the diversity of her patients the effectiveness of her care loses impact. Low health and social literacy is prevalent across all cultures even for individuals that are home grown Canadians.
We offer cross cultural communication and diversity training workshops designed to help your organization evolve and adapt to the changing complexities of our community.
We work jointly with our clients to assess the gaps and identify the opportunities that drive their organizational performance. Our approach goes beyond benchmarks; the Organizational Advocate works with you to increase the health and social literacy of your organization. We focus on the cultural diversity needed to execute your mission statements, by doing this It allows your team to understand where they need to improve.
The Core Concepts of Our Program
- Everyone has a culture – Canadians struggle to understand their own culture which leads to difficulties in learning effectively about cultural difference.
- Cultural diversity in the workplace
- The culture of western medicine in Canada is a highly specific professional culture with a style of communication that is often hard for outsiders to understand.
- Successful health promotion, disease prevention, diagnosis and treatment depends on more than a casual awareness of culture-bound beliefs.
- Healthcare and Social work professionals need training in specific communication skills to increase their effectiveness in cross-cultural service
- Awareness about how cultural barriers contribute to low health and social literacy
WHO MICHELLE TRAINS:
- Individuals
- Non-profit Organizations
- Charities
- Health Organizations
- Multiple leaders at larger events (keynotes, workshops, etc).
Our tailored workshops bring teams together to jointly develop focused action plans.
The key to achieving both of these outcomes is to craft your communication strategy – whether internal or external – with an understanding of how cultural differences shape the ways in which your words are received and interpreted.
Social purpose organizations have an incredible opportunity to leverage the power of voice. In partnerships we put issues on the table, support and empower individuals and communities, advance causes, educate the public, and influence policymakers.
We are passionate about always doing the right thing for our clients, our people and our communities.
What to expect Through our interactive cross cultural communication and diversity training workshops, we’ll work together to pinpoint areas of need within your organization, identify the hurdles that are impeding your progress and develop a plan to overcome those obstacles.
Your session will include:
- Cultural competency
Learn the cultural norms, stereotypes, and traditions that shape our perceptions and responses. - Awareness training
Understand how learned prejudices impact organizational culture and professional relationships. - Sensitivity training
Strengthen your skills in cross-cultural conflict resolution and creative problem solving.
- The business case for diversity
Discover how embracing diversity within your organization can improve your bottom line. - Target demographic analysis
Study each group within your target market to determine the best message strategy and tactics. - Action steps and accountability measures
Walk away with a plan to put the principles of inclusion into practice in your organization.
