About Us
JA Smith Consulting & Nursing Services is a nurse-led social enterprise dedicated to helping individuals, families, caregivers, and communities navigate healthcare with confidence.
Through health education, healthcare advocacy, disability management, and support services, we help people better understand their options, make informed decisions, and become stronger advocates for their health and well-being.
Our mission is to bridge the gap between healthcare information and healthcare understanding. We believe that when people have access to knowledge, practical tools, and the right support, they are better equipped to actively participate in their healthcare journey and make informed decisions with confidence.
A portion of proceeds supports JA Nursing We Care Inc., our community-based nonprofit organization dedicated to improving health literacy, reducing barriers to care, and strengthening community wellness through education, advocacy, and outreach.
Meet Michelle Smith, RPN, CRTWC
"Everyone deserves the right care and the right knowledge because lack of knowledge is the greatest disease."
For more than 20 years, I have worked across healthcare, supporting individuals, families, caregivers, and communities through some of life's most challenging moments. My experience spans acute care, long-term care, rehabilitation, disability management, workplace health, healthcare advocacy, and community education.
Throughout my career, I noticed a common challenge: people were not necessarily lacking services, they were lacking understanding. Many individuals leave healthcare appointments unsure of their next steps, overwhelmed by information, or uncertain about how to access the resources and support available to them.
My passion for advocacy was shaped by both professional and personal experience. After losing my sister to cancer and later navigating my own health challenges, I gained a deeper appreciation for the questions, uncertainty, and decisions that individuals and families face every day.
These experiences inspired me to found JA Smith Consulting & Nursing Services and later JA Nursing We Care Inc., with a mission to help people become informed, prepared, and confident advocates for their health and well-being.
A cornerstone of my approach is cultural competence. I believe healthcare is deeply personal and influenced by our culture, faith, lived experiences, values, and unique circumstances. Meaningful advocacy begins with listening, understanding, and ensuring people feel respected, informed, and empowered throughout their journey.
Today, as a Registered Practical Nurse and Certified Return to Work Coordinator (CRTWC), I continue to support individuals, families, caregivers, workers, and organizations through education, advocacy, health navigation, disability management, and community outreach.
My mission is simple: to empower people with the knowledge, tools, and confidence they need to navigate healthcare, disability, caregiving, recovery, and life's unexpected challenges with clarity, dignity, and purpose.
Because when people are informed, they are better prepared to make decisions, ask questions, and advocate for themselves and those they care about.
Through health education, healthcare advocacy, disability management, and support services, we help people better understand their options, make informed decisions, and become stronger advocates for their health and well-being.
Our mission is to bridge the gap between healthcare information and healthcare understanding. We believe that when people have access to knowledge, practical tools, and the right support, they are better equipped to actively participate in their healthcare journey and make informed decisions with confidence.
A portion of proceeds supports JA Nursing We Care Inc., our community-based nonprofit organization dedicated to improving health literacy, reducing barriers to care, and strengthening community wellness through education, advocacy, and outreach.
Meet Michelle Smith, RPN, CRTWC
"Everyone deserves the right care and the right knowledge because lack of knowledge is the greatest disease."
For more than 20 years, I have worked across healthcare, supporting individuals, families, caregivers, and communities through some of life's most challenging moments. My experience spans acute care, long-term care, rehabilitation, disability management, workplace health, healthcare advocacy, and community education.
Throughout my career, I noticed a common challenge: people were not necessarily lacking services, they were lacking understanding. Many individuals leave healthcare appointments unsure of their next steps, overwhelmed by information, or uncertain about how to access the resources and support available to them.
My passion for advocacy was shaped by both professional and personal experience. After losing my sister to cancer and later navigating my own health challenges, I gained a deeper appreciation for the questions, uncertainty, and decisions that individuals and families face every day.
These experiences inspired me to found JA Smith Consulting & Nursing Services and later JA Nursing We Care Inc., with a mission to help people become informed, prepared, and confident advocates for their health and well-being.
A cornerstone of my approach is cultural competence. I believe healthcare is deeply personal and influenced by our culture, faith, lived experiences, values, and unique circumstances. Meaningful advocacy begins with listening, understanding, and ensuring people feel respected, informed, and empowered throughout their journey.
Today, as a Registered Practical Nurse and Certified Return to Work Coordinator (CRTWC), I continue to support individuals, families, caregivers, workers, and organizations through education, advocacy, health navigation, disability management, and community outreach.
My mission is simple: to empower people with the knowledge, tools, and confidence they need to navigate healthcare, disability, caregiving, recovery, and life's unexpected challenges with clarity, dignity, and purpose.
Because when people are informed, they are better prepared to make decisions, ask questions, and advocate for themselves and those they care about.