Get a nurse in your corner.
Practical support, tools and education to help you understand, organize and advocate for your health.
Serving the Greater Toronto Area and surrounding areas. In person, by phone and online.

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How can Michelle help?
Three different situations, three different kinds of support. Pick the one that sounds like you.
I need help with my health.
A diagnosis, appointments, referrals, caregiving, a disability claim, confusing paperwork, or simply trying to understand what is going on.
- One on one navigation and advocacy
- Caregiver and family support
- Disability and return to work
I want to organize my health.
Keep your health history where you can actually find it. Appointments, medications, doctors, tests, results, questions and medical history, all in one place.
- A personal health organizer you can keep up to date
- An appointment companion you carry with you
- Individual copies and bulk copies for groups
I represent an organization.
Give your people practical tools to better navigate their health. Speaking, workshops, health education programs and consulting.
- Speaking and workshops
- The Health Care Shield for groups and events
- Consulting and education
The Health Care Shield
Your health information, all in one place.
Most people keep their health history in three places at once: a drawer, a phone, and their memory. The Shield gives you one place to keep it, keep it up to date, and have it with you when somebody asks.
- Medications, doctors and emergency contacts
- Appointments, questions and what was actually said
- Tests, results and family health history
- Written in plain language, with room to write
Individual copies, plus bulk copies for organizations, groups and events.
For organizations
Practical health education your people can actually use.
Michelle works with workplaces, organizations, community groups and event organizers to deliver speaking and educational sessions, share the Health Care Shield with their communities, and provide consulting and education tailored to their needs.
- Speaking and workshops. Health care literacy and advocacy, workplace disability and return to work, mental wellness and resilience
- Health Care Shield for groups and events. Bulk copies for staff, members, attendees and communities
- Consulting and education. Program development, health literacy initiatives, workplace and community education
Michelle Smith, RPN, CRTWC
Meet Michelle Smith.
Michelle is a Registered Practical Nurse, Certified Return to Work Coordinator, health and social advocate, author and community educator with more than 24 years of nursing experience.
Through JA Smith Consulting & Nursing Services, she helps individuals and families better understand and navigate health care, caregiving, disability and workplace processes, with an approach grounded in culturally competent advocacy.
Our social impact
Not sure which door is yours?
Tell Michelle what is going on and she will help you work out the right next step.
