Looking for a Health Care Advocate? You’re in the right place
We are committed to helping you receive the highest quality support, guidance, and advocacy so you can confidently navigate your health care journey.
What Is a Health Care Advocate? A Health Care Advocate is a clinical consultant—trained and educated to provide informed guidance on health-related matters—who supports individuals by coordinating care, offering education, and helping them navigate the health care system to effectively manage their health and well-being.
Why Health Care Advocacy Matters Health care advocacy is becoming increasingly important as the Canadian health care system grows more complex and our population continues to age.
Health Care Shield provides a practical and trusted solution, offering accurate, culturally informed health care information so individuals can make confident, well-informed decisions about their care.
When a Health Care Advocate May Help
You may request a Health Care Advocate at any time if you feel you could benefit from additional support.
Personalized Care & Ongoing Support
We are committed to helping you receive the highest quality support, guidance, and advocacy so you can confidently navigate your health care journey.
What Is a Health Care Advocate? A Health Care Advocate is a clinical consultant—trained and educated to provide informed guidance on health-related matters—who supports individuals by coordinating care, offering education, and helping them navigate the health care system to effectively manage their health and well-being.
Why Health Care Advocacy Matters Health care advocacy is becoming increasingly important as the Canadian health care system grows more complex and our population continues to age.
Health Care Shield provides a practical and trusted solution, offering accurate, culturally informed health care information so individuals can make confident, well-informed decisions about their care.
When a Health Care Advocate May Help
You may request a Health Care Advocate at any time if you feel you could benefit from additional support.
- You are experiencing a complex health condition or injury that requires care planning (such as a heart attack, stroke, or spinal cord injury).
- You have a child with multiple health conditions who requires ongoing or specialized care.
- You are living with a chronic condition (such as diabetes, asthma, cancer, or heart disease) and would benefit from help coordinating services or understanding your options.
- You are pregnant and at higher risk for complications, requiring closer monitoring and specialized care.
- You have complex health concerns that may require referrals, second opinions, or guidance on next steps.
- You are experiencing mental health challenges, whether navigating a new diagnosis or managing ongoing symptoms, and need support understanding your care and available resources.
- You require support navigating work-related health matters, including short-term or long-term disability applications, workplace accommodations, WSIB claims, or planning for a safe and sustainable return to work.
Personalized Care & Ongoing Support
- Individualized care plans based on current best practices, focused on prevention and long-term well-being
- Ongoing monitoring and reminders to support the management of conditions such as diabetes, heart disease, hypertension, and arthritis
- Regular check-ins to review your health status and address any new or ongoing concerns
- Clear explanation of specialist consultations, diagnostic tests, and imaging results
- Support in understanding your diagnosis and exploring appropriate treatment options
- Guidance on complementary therapies and allied health services
Our Approach to Care We are committed to helping you navigate the health care system with confidence and ease.
Our services are delivered through a carefully selected network of allied health professionals and organizations, chosen for their unique blend of compassion, education, and experience.
We work collaboratively to ensure every client receives personalized support and a high standard of care. Our goal is to create a seamless experience where your needs are understood, respected, and fully supported.
Comprehensive Allied Health Support We offer access to a wide range of trusted professionals to support all aspects of your health and well-being, including:
Our services are delivered through a carefully selected network of allied health professionals and organizations, chosen for their unique blend of compassion, education, and experience.
We work collaboratively to ensure every client receives personalized support and a high standard of care. Our goal is to create a seamless experience where your needs are understood, respected, and fully supported.
Comprehensive Allied Health Support We offer access to a wide range of trusted professionals to support all aspects of your health and well-being, including:
- Nurses
- Personal Support Workers
- Nutritionists
- Fitness Coaches
- Health Care Navigators
- Psychotherapists
- Foot Care Specialists
How We Support You
Health care advocacy is becoming increasingly important as the Canadian health care system grows more complex and our population continues to age.
We provide personalized guidance and support to help individuals and families navigate this complexity with confidence.
We empower you to make sense of challenging situations, ensuring you understand your options and can make informed decisions about your care. Our team works closely with you to coordinate services, review medical information, and connect you with trusted resources that support rehabilitation, follow-up care, and long-term planning.
We also advocate on your behalf and support you in communicating effectively with health care providers, so your needs are clearly understood and you receive the quality care, attention, and respect you deserve.
Our support includes:
We care—your care should never be standardized.
Health care advocacy is becoming increasingly important as the Canadian health care system grows more complex and our population continues to age.
We provide personalized guidance and support to help individuals and families navigate this complexity with confidence.
We empower you to make sense of challenging situations, ensuring you understand your options and can make informed decisions about your care. Our team works closely with you to coordinate services, review medical information, and connect you with trusted resources that support rehabilitation, follow-up care, and long-term planning.
We also advocate on your behalf and support you in communicating effectively with health care providers, so your needs are clearly understood and you receive the quality care, attention, and respect you deserve.
Our support includes:
- Preventative health education and guidance
- Review and explanation of medical documentation
- Assistance with completing and submitting medical forms
- Advocacy and communication with health care professionals
- Accompaniment to medical appointments
- Culturally inclusive nutritional counseling
- Referrals to trusted allied health and wellness services
We care—your care should never be standardized.
Introducing Health Care Shield
Health Care Shield is our practical and reliable solution designed to extend this support even further.
It provides individuals and families with accessible, culturally informed health care information and tools to help them stay organized, prepared, and confident in managing their health.
It provides individuals and families with accessible, culturally informed health care information and tools to help them stay organized, prepared, and confident in managing their health.
Learn more about the Health Care Shield Workbook